Employers who use Cobra Control Services (“CCS”) for low-cost COBRA administration must remember to update plans and rates. The rates in MyEnroll360 are communicated to qualified beneficiaries on their qualifying event letters and premium coupons. Therefore, it is vitally important to ensure the plans/rates loaded in MyEnroll360 are the correct, current information. CCS helps employers manage rate changes by reaching out at rate renewal time.
Approximately 30 days before each client's plan renews, CCS sends an email with a link to access CCS' rate renewal program. All parties on the client's email distribution list (typically the employer representatives and broker, if any) are sent the email and can access the program. Simply click on the link in the email and follow the steps to enter the new rates. New plans can also be added through this program, if needed. When the process is completed, the information stored in MyEnroll360 is updated instantly. All parties on the email distribution list will then receive a confirmation email which will contain the plans and rates entered for the new year. CCS will notify active COBRA continuants of the changes in rates/plans.
It is important to keep CCS updated on the dates in which your plans renew. If one of your plan's premiums renews "off anniversary," please contact your Account Manager or service@cobracontrol.com. Employers who use Benefit Allocation Systems, LLC for online enrollment and benefit administration services will provide rate update information to your account manager as part of the annual renewal process.
