We’re excited to officially launch the BAS Help Center—your new home for benefits support. It’s smarter, faster, and more helpful than ever thanks to Ally, our new AI-powered assistant.
Whether you’re preparing for open enrollment, updating coverage, or wondering how to submit a claim, you can now get answers in seconds. The Help Center offers clear, step-by-step support written by real BAS experts—available whenever you need it.
And at the heart of it all is Ally.
🤖 Meet Ally
Ally is your 24/7 AI-powered benefits assistant—always available to guide you with clarity, confidence, and a friendly tone. Whether you’re an employee, HR admin, or broker, Ally delivers instant, accurate support tailored to your needs.
But she’s not guessing—Ally is backed by the BAS Knowledge Team, pulling directly from a growing library of expert-written help articles. It’s the best of both worlds: smart AI and real human expertise working together to make benefits easier.
What You’ll Find in the New Help Center
- A deep, searchable collection of help articles on enrollment, COBRA, FSA, life events, and more
- Real-time chat with Ally, your always-on AI assistant
- Step-by-step guidance written and maintained by BAS experts
- Content that evolves based on your feedback and needs
- Direct access to forms, policies, enrollment tools, and resources
Where to Find It
You can access the Help Center anytime at:
Ally is also available on:
- BASusa.com
- MyEnroll360 login page and homepage
- Branded client sites
- (More access points coming soon!)
👋 Try It Out
Have a benefits question? Just ask Ally.
Try asking:
💬 “How do I update my coverage after a life event?”
💬 “Where do I submit my claims?”
💬 “When does open enrollment begin?”
Whatever you need, Ally’s ready to help—instantly.
📣 For All MyEnroll360 Users
This new tool is available to all employees, administrators, HR teams, and brokers who use MyEnroll360. It’s designed to make your benefits experience simpler, clearer, and more accessible—powered by technology, guided by real people.
Benefit Allocation Systems (BAS) provides best-in-class, online solutions for: Employee Benefits Enrollment; COBRA; Flexible Spending Accounts (FSAs); Health Reimbursement Accounts (HRAs); Leave of Absence Premium Billing (LOA); Affordable Care Act Record Keeping, Compliance & IRS Reporting (ACA); Group Insurance Premium Billing; Property & Casualty Premium Billing; and Payroll Integration.
MyEnroll360 can Integrate with any insurance carrier for enrollment eligibility management (e.g., Blue Cross, Blue Shield, Aetna, United Health Care, Kaiser, CIGNA and many others), and integrate with any payroll system for enrollment deduction management (e.g., Workday, ADP, Paylocity, PayCor, UKG, and many others).
This article is for informational purposes only and is not intended as legal, tax, or benefits advice. Readers should not rely on this information for taking (or not taking) any action relating to employment, compliance, or benefits. Always consult with a qualified professional before making decisions based on this content.
