BAS' MyEnroll360 Products Catalogue

Untitled Document

Introduction

At BAS, we know that selecting a third-party benefits administrator is about more than systems or software, but the heartbeats behind them.

About

Benefit Allocation Systems, LLC (BAS) is the owner, developer & administrator of MyEnroll³⁶⁰ – a cloud-based insurance enrollment, compliance, communication and billing solution. BAS’ 3,500+ clients are in all 50 United States, and represent just about every industry including federal agencies, local governments, primary & higher education, wholesale, retail, finance, insurance, real estate, manufacturing, mining, construction, transportation and more.

BAS-led & performed Implementations ensure successful launch on-time every time

A Balanced Approach

Today, businesses are striving to push more transactional & operational work onto their clients via self-service applications, BAS strategically offers a remarkable blend of client self-service bundled with BAS support services.

These support services include managing & performing implementations, electronic data interchanges (EDI) with carriers, payroll systems & other 3rd party trading partners, reporting and more. We understand that clients don’t have the time or budgets to do all that is required to operate a BenAdmin system – so, we provide a great balance between self-service and BAS-performed services.

Brokers/ Consultants Trust BAS for helping their clients solve complex administration.

Brokers, Consultants, & RFPs

BAS appreciates the role broker/consultant’s (“B&C”) play for their clients, so BAS supports a collaborative approach with B&C’s to deliver MyEnroll³⁶⁰ solutions.

95% of BAS’ clients come through the insurance B&C channel and 5% from organizations directly. 100% of BAS’ largest clients selected BAS through the Request for Proposal (RFP) process.

Quick & easy implementation is our promise to you.

Implementation

During our 25 years in business, we’ve implemented 100% of accounts on time. One reason for this success is we provide all of our services with talented, hardworking employees and don’t outsource our primary services and deliverables.

Our account managers will take you through the entire implementation process.

Account Management

Just like our implementation process, you will have dedicated specialists supporting you after implementation and throughout the plan year. Our account managers cross-train, cross-practice & maintain documented operating procedures to ensure service quality & continuity.

Services & Support

Call Center

We operate our own call center with our own dedicated full-time employees, so we can ensure the quality of their training and commitment to service quality. These agents are there for your employees and location administrators (if any), and assist with your users’ use of MyEnroll³⁶⁰ and related transactions.

Our Client Services Center is here to help you through anything you may need from MyEnroll³⁶⁰

Service Level Performance

We’re so confident about our service quality, deliverability & timeliness that we will work with you to commit to specific SLAs, when appropriate.

Our service quality is second to none.

Client Branding

We appreciate the importance of an organization’s brand. Therefore, you’ll be able to customize certain elements of MyEnroll³⁶⁰, so it represents your colors and messaging.

Your customized brand will set you apart from everyone else.

Technology

We continually invest in the underlying technology that is MyEnroll³⁶⁰ and own & operate just about all our technologies. This ensures we are responsive.

We will keep you safe as you take care of the needs of your employees.

Data Security & Privacy

Our commitment to you & your employees’ data privacy & security is continual. From our ongoing investment in leading security technologies & real-time security auditing to our HIPAA-based operations, we are committed to ensuring both data privacy and security.

We are committed to keeping your and your employees' information as safe as possible.

Business Continuity

Our systems & infrastructure redundancies are built for business continuity rather than disaster recovery, so you won’t have to worry about unplanned downtime. Check out our web servers’ A+ grade at Qualys.com.

Our infrastructure is specialized for business continuity.

Audits

Annually, BAS’ operations, systems and financials undergo rigorous third-party audits. Two separate CPA firms perform a SOC I, Type II Internal Controls Audit, a SOC II, Type II Technology Controls Audit, & an independent Financial Audit.

BAS' systems undergo rigorous third party audits

Benefit Plan Enrollment

Unified database for all transactions
New Hire Open Enrollment
Mid-Year Life Event-Driven Enrollment
Annual Open Enrollment
Mid-Year, On-demand Special Enrollments
Run New Hire, Mid-Year, and Annual Open Enrollments simultaneously
Supports Core, Optional, & Grandfathered benefit plans
Payroll, Carrier & Third-Party System Data Interchanges
Fully integrated COBRA, ACA & FSA/HRA Administration
Fully integrated new hire & dependent verification
Automated Self-Bill Premium Reporting
Toll-Free call center for MyEnroll³⁶⁰ support
Dedicated account managers

Onboarding

Beautiful, intuitive portal
Mobile adaptive
Build any onboarding process
Eliminate paper & binders
Standardized content by class, department, etc.
Display eligible benefits Information
Display team contacts Org. Charts
Display employment forms library
Display training videos library
Display Google Maps
Display PDFs & other e-documents
Create standardized new hire tasks
Payroll & HRIS integration
Define when onboarding begins & closes
New hires' progress dashboards

FSA & HRA Administration

Healthcare & Dependent Day Care FSAs administered and supported
Health Reimbursement Accounts administered and supported
Unified database for all transactions
Supports Ethical Religious Directives
Debit card option for Health FSA & HRA
Online claims submission & tracking
Daily claims processing
Weekly reimbursements
Direct deposit & paper check reimbursement options
VIP advanced denial alerts and overrides
Toll-free customer service
Online account balances & claims history
Easy employer claims funding
Grace period & extended reporting period options
Available as a standalone service or fully integrated with MyEnroll³⁶⁰ enrollment, COBRA & ACA services

COBRA & CoC Administration

No per employee, per month fees - Just pay for usage
Federal and states’ mini-COBRA supported
Data encrypted via https and at rest
Unified database for all transactions
Initiate General Notices on-demand
Initiate Qualifying Event Notices on-demand
Initiate General Notices automatically
Initiate Qualifying Event Notices automatically
Qualifying Event Notices mailed via USPS Proof of Mailing
Premium billing, collection & remittance
Bar-coded documents for quality control & tracking
24/7 continuant account access
Free, weekly administrator training sessions
Free subscription to weekly BAS News to Use

Prominence COBRA Administration & Compliance

Prominence has partnered with Cobra Control Service to offer COBRA Qualifying Event Notification at no cost to your company
Fast and easy account setup
Prominence Health Plans (PHP) will pay the full cost of Qualifying Event Notices we prepare for your PHP terminated employees & dependents.
24/7 access to administration & forms archive
Establish your online COBRA Administration account for 24/7 access to the information you need

Learn More about Prominence COBRA Administration

Leave of Absence

Allows for an employer to allow employees to continue benefits during leave (disability benefits, life insurance, health benefits not through COBRA, other benefits)
Employers continue benefits and get employee payments during leave.
Collects daily or weekly data about billable benefits that continue during leave of absence.
BAS sends the employee on leave an invoice with payment coupons for the employee to pay their share of contributions easily and seamlessly.
BAS collects payments and remits them back to an employer.

ACA Administration & Compliance

Complete IRS Forms 1094 & 1095 printing, mailing & IRS e-filing
Record keeping consolidation across decentralized locations
Forms 1094 & 1095 converted to PDFs for online archival
24/7 access to administration & forms archive
Supports Monthly & Lookback Measurement Periods
Supports Educational Exception hours tracking
Supports leave period hours tracking
Supports employee census & hours data file uploads
Supports employee census & hours manual editing
Unlimited administrators with no administrator charges
7-years online data retention
All software applications developed in-house

Retiree Premium Billing

New retiree, personalized communication & enrollment kits
Retiree classes for segregating retirees by benefit packages
Annual open enrollment option
Annual dependent certification option
Surviving spouse & dependent record keeping and billing options
Multiple invoice formats including coupon booklets
Automated late-pay notification options
Auto-termination for non-payment options
Monthly, Quarterly, Semi-Annual & Annual billing options
Lockbox and ACH premium collection options
Toll-Free Customer Service
24/7 online retiree account billing & payment details
Free subscription to weekly BAS News to Use newsletter

Location Premium & Expense Billing

Unified database for all applications & transactions
Bill premiums: employee benefits, Workers Comp, General Liability, Fine Arts, Auto, Property and more
Bill expenses: taxes, pension funding, background checks and more
24/7 account access
Unlimited number of billable line items
Unlimited premium & expense data sources
Allocation premiums & expenses accrued equally over 12-months
Manual adjustments for expenses & payments supported
BAS or client ACH & Lockbox collection options
Online upload of bank deposits into locations A/R accounts
Aged accounts receivable reporting
Location-specific roll forward accounting reports
Unified-information collections console with note taking
Automated, customizable late-pay reminder notices options
MyEnroll³⁶⁰ call center collections out-reach options

Reporting

Available across all MyEnroll³⁶⁰ modules
Includes more than 200 reports categorized as:

ACA Reports
Account Setup Reports
Billing Reports
Census Reports
Customized Reports
COBRA Reports
Coverage Reports
Customer Service Reports

Dependent Reports
Employee Reports
FSA/HRA Reports
Implementation Reports
New Hire Reports
Open Enrollment Reports
Payroll Reports
Pension Reports

Save any number of reports as favorites for quick access
Reports out of a single, unified database
Reports displayed online in data grids
Data grids support:

Data filtering & save to favorite filters
Data export to Excel, CSV, Word & PDF

Custom Applications

Cloud-based access
Uses the MyEnroll³⁶⁰ security platform
Access through your users’ standard MyEnroll³⁶⁰ login credentials
Build applications to support both benefit and non-benefit related:

Applications
Workflows
Compliance
Dashboards
Reports

Sample Custom Applications Build for Clients

Flexible Spending Accounts for Training, Approval & Payment
Career Development Planning
Career Counseling Scheduling
Retirement Counseling Scheduling
Pension Ledger with Interest & Pay Calculations
Pension Statements
Online Third-Party Pension Statements

This add-on is particularly valuable for religious and not-for-profit groups with decentralized locations. It requires that location administrators upload documentation, as required by the employer, to substantiate/prove each new hires benefits and class eligibility. New hires are “pended” for approval. Once approved dependents are released and activated for ongoing administration & enrollment. Employers can perform the review/release/declination of pending dependents or shift this work to BAS for a nominal per event fee.

This add-on helps ensure that each & every dependent added to the system is reviewed & approved. As an administrator or employee adds the dependent, the system requires him/her to upload documentation to substantiate the dependent and his/her relationship to the employee. Employers can perform the review/release/declination of pending dependents or shift this work to BAS for a nominal per event fee.

The MyEnroll³⁶⁰ Enrollment Wizard can be setup to support requiring Evidence of Insurability on any coverage type (though most typical for life and disability insurance plans). The Enrollment Wizard will prompt employees selecting a benefit plan subject to EOI with the steps for completing the statement of health form (e.g., online or paper). Employers can perform the review/release/declination of pending EOI, based on the insurance carrier’s eligibility reports, or shift this work to BAS for a nominal per event fee.

MyEnroll³⁶⁰ can generate your monthly premium reports, which you use to pay your carriers (e.g., life & disability insurance). These reports include current-month & retroactive months’ activity to ensure that you are reporting all of the enrollment adds, changes & terminations and, in turn, receiving all the proper premium debits & credits.

You can offload your insurance plan premium reconciliation & payments to the MyEnroll³⁶⁰ Client Accounting Team. The team will prepare & pay your insurance carriers’ monthly premium reports saving you a tremendous amount of time and effort.

An often overlooked best-practice is to reconcile your monthly self-insured paid claims against the claimants’ benefits eligibility. Provide us with your monthly claims-paid data and we’ll run it against your MyEnroll³⁶⁰ enrollment/eligibility data. We’ve saved clients millions with this service and can give you peace of mind that only eligible employees & their dependents are receiving paid-benefits though your plans.

The MyEnroll³⁶⁰ Programming Team can integrate third-party application tools, such as plan decision tools, content management sites, payroll systems, etc., into MyEnroll³⁶⁰, so your administrators and employees have a seamless experience across two or more unrelated systems.

The free MyEnroll³⁶⁰ online library allows you to build separate administrator and employee e-document, weblink, & video link libraries with a familiar folder-hierarchy design. With administrative rights, you can add, edit and remove the content, instantly. And, within the employee library, you’ll be able to segregate content by location, plan year & employee class, so employees will only access the content you want them to see.

The MyEnroll³⁶⁰ help system provides a remarkable level of granularity for each type of help content (e.g., Help text, videos, FAQs, & e-Documents). On the first level, there is the general system Help Guide for each MyEnroll³⁶⁰ application. However, with this optional service, you can override any application functions as you see fit. In fact, you can setup override Help Guides for administrators & employees separately.

The Tip-of-the-Day Manager (“TOD”) allows you to write a queue message to your administrators and employees. These messages appear for employees after logging in but before they may use any MyEnroll³⁶⁰ application. For each message, you setup the display begin & end dates, content, audience (e.g., administrators or employees), and for employee message set recipient filters based on plan year, location, and employee class. Employees must read your messages before they are able to use the MyEnroll³⁶⁰ application.

The MyEnroll Mass Email Manager (“MEM”) is a guided wizard that helps you create emails to distribute to your administrators or employees. You can control the selection of recipients for each email by user type (e.g., administrator or employee), locations, benefit plan year, employee class and enrolled coverage. Create your emails from the history of your prior emails, our design & content templates, or just from scratch. Our WYSIWYG text editor will help you write and test emails quickly and with confidence.

The optional MyEnroll³⁶⁰ Knowledge-Base allows you to write How-to-Articles and manuals (e.g., SOPs) for your administrators and/or employees. With a super easy to use WYSIWYG text editor and preformatted content templates, you’ll be able to organize your departments and make important information readily accessible to your administrators and employees.

The MyEnroll³⁶⁰ Portfolio (aka Secure File Manager) allows you to use MyEnroll³⁶⁰ as a document filing system where all your documents will be encrypted at rest. You can build a hierarchy of content folders like on Windows® and Mac® computers, and you can share those documents with other MyEnroll³⁶⁰ users including master administrators, location administrators and employees (depending on the service level you purchase). We provide the Portfolio to master administrators at no cost. You can upgrade to provide location administrators and employees Portfolio access, too.

We offer a great way to train or message to your administrators and employees, regardless of the subject.

The information in this page is for informational purposes, only. This booklet is not legal advice or a contract for services. BAS has the right to change services and associated pricing at any time, without advance notice. Actual services and fees for your organization will be identified in a BAS-issued quote, fully-executed Administrative Services Agreement and/or Service Order after discovery.

Benefit Allocation Systems, LLC is an Affirmative Action and Equal Opportunity Employer M/F/D/V. BAS will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law. For questions, please contact the BAS Affirmative Action Officer at 800-945-5513.

Privacy Policy

Privacy Policy