Retiree Premium Billing & Communications

Let our team take over the burden of retiree communications, enrollment, billing & collections.

Get started with MyEnroll360 Retiree Billing Services.
Reduce cost, save time and ensure accuracy!
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Complete, worry-free Retiree Billing administration!

Seamless benefits administration on one platform
Professional ● Accurate ● Integrated

Billing & Collection
Our fully integrated billing, collection & remittance service provides lockboxes for those that pay by check, ACH for those that want auto-withdraw, and debit cards for others.
Retiree Classes
Use our retiree classification to set up groups of retirees where each group has its own set of eligibility & enrollment rules and premium billing levels.
Any Expense
Supports just about any type of recurring expense including but not limited to medical, dental, vision, prescription, & life insurance premiums.
Billing Frequency
Annual, semi-annual, quarterly & monthly billing frequency options.
Enrollment Options
Don’t worry about enrollment because we offer both online and paper enrollment as our standard service.
Verify Dependents
We support dependent certification and verification processes to help ensure that all dependents are qualified for ongoing benefits.
Online Accounts
Your retirees will love having 24/7 access to all their personal and billing information. And, its particularly great for all those retirees that travel!
Professional Call Center
Win back time and sanity! Our call center will handle retirees’ enrollment & payment inquiries, timely & professionally.
Document Archive
All communications sent to your retirees will be centralized for your and your retirees’ private and secure access 24/7.
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The Leading Retiree Billing Administration Solution

You’ll reap the benefits of a timely, accurate & feature rich billing solution.

Personalized Demo
Contact one of our Senior Account Executives for a complimentary 15-minute call. We’ll ask a few questions to create your personalized demo.

After you experience your first system demonstration, you can decide to dig deeper with additional personalized demonstrations or get a personalized quote.
Schedule a Call
Quick Quote
Once you’ve connected with one of our Senior Account Executives, we’ll send you a quote within 24 business hours.
We’ll do the heavy lifting
Our seasoned professionals will manage your custom discovery and implementation processes and do all the setup work to ensure a timely & perfectly working implementation.

  • Enrollment assistance and materials.
  • Retiree assistance— fewer retirees contacting the employer.
  • Complete review of company retiree policies.
  • Complete management of plan eligibility.
  • Multiple methods available for collecting premiums from the retiree.
  • Seamless coordination with insurance carriers.
  • Consolidated Billing Services
A customized solution at turnkey pricing 
We’ll design your billing solution to meet your specific needs including billing frequencies, invoice design, collection processing, late pay processing and call center support.
Plenty of Invoicing Options
We offer all kinds of consolidated billing services such as annual, semi-annual, quarterly, monthly or any other frequency you choose.
Invoice Design
We offer invoicing with or without payment coupons. You can choose to have retirees remit payment annually, semi-annually, quarterly, monthly, or any other frequency. Invoices can be sent by USPS mail or email.
Invoicing Frequency
We offer all kinds of billing options including but not limited to Annual, Semi-Annual, Quarterly, and Monthly. Choose the frequency that best suits your requirements. 
24/7 Online Account Information
 All retiree premium billing communications, invoice history (as PDFs), and premium collections are available privately & securely online and associated with retirees’ personal accounts. Retirees will be able to access all their account information 24/7, and your administrators will have access to all this information and more.
We’ll Take Over the Calls
Your retirees will have access to our dedicated call center agents by toll-free telephone number, email, and online self-service ticketing. All these options will off-load 100% of retirees’ inquiries from your team to ours.
Professional Support
We’re very proud of our account managers’ support levels and expertise and are confident you’ll find the same. Well assign you and your team a direct-access account manager to support your daily administration and annual open enrollments.
Communications

It’s important to send timely communications to retirees, but this can be a big task for most HR/benefit departments. Our mass emailing and hard copy printing/mailing services can offload the time and labor of preparing mailings. Our advanced in-house printing & mailing capabilities can provide you with the support needed to communicate quickly and effectively with retirees whether a part of the regular invoicing process or on-demand.

Premium Collection Standards
Our professional, tried-and-tested premium collection processes support retiree payments by check or ACH. We’ll collect retiree checks mailed to our bank’s secure lock box and process ACH bank debits timely and consistently.
Premium Collection Late Pay Options
Our experience has allowed us to create refined processes to collect delinquent premiums. Together, we will draft customized late-pay notices that reflect your group’s approach toward collections.
Insurance Carrier Integration
Our Electronic Data Interchange (EDI) services will ensure that retirees’ enrollment is updated timely and accurately with your insurance carriers. 
Insurance Carrier Premium Reporting
If you offer your retirees life insurance coverage, we’ll provide you with self-billing reports capturing current and retroactive volume & premiums so you can fully account for enrollment adjustment activity.