Top 5 Questions to Ask Ally—Your New AI Benefits Assistant

Posted by BAS - 12 June, 2025

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Ally, our new AI-powered assistant, is here to help you navigate MyEnroll360 faster and more confidently than ever. But where do you begin? 

We’ve rounded up five popular, easy-to-ask questions that Ally can already answer using the content inside our new BAS Help Center. Whether you’re an employee trying to log in, an HR admin preparing for onboarding, or a broker helping a client, these questions are the perfect place to start.  

Just visit the BAS Help Center, click the chat icon, and type your question—Ally is ready 24/7. 

🔍 Top 5 Questions to Ask Ally Right Now: 

  1. “How do I log in to MyEnroll360?”

    Ally can guide you through secure login steps, help you reset your password, or explain how to register for the first time. 

  2. “Where do I go to enroll in a MetLife Legal Plan?”

    Ally can walk you through where to click, what to expect, and what’s needed to complete your enrollment—especially for association members. 

  3. “How do I report a life event like a birth or marriage?”

    Ally explains which events qualify and how to begin the update process in MyEnroll360. 

  4. “Where can I find my group’s enrollment instructions?”

    From diocesan groups to association members, Ally points you to the right articles to get started quickly. 

  5. “What happens after I finish my enrollment?”

    Ally can tell you what confirmation emails to expect and how to review your elections afterward. 

Bonus Tip: 

Got a different question? Go ahead and ask. Ally’s answers are always based on our official BAS knowledge base, and she’s constantly learning as we add more content. 

👋 Ready to try it out? 

Visit benefitallocationsystemshelp.zendesk.com and ask Ally a question! Start with one of the five above—or be bold and try your own. 

👉 Explore the Help Center → 


Benefit Allocation Systems (BAS) provides best-in-class, online solutions for: Employee Benefits Enrollment; COBRA; Flexible Spending Accounts (FSAs); Health Reimbursement Accounts (HRAs); Leave of Absence Premium Billing (LOA); Affordable Care Act Record Keeping, Compliance & IRS Reporting (ACA); Group Insurance Premium Billing; Property & Casualty Premium Billing; and Payroll Integration.

MyEnroll360 can Integrate with any insurance carrier for enrollment eligibility management (e.g., Blue Cross, Blue Shield, Aetna, United Health Care, Kaiser, CIGNA and many others), and integrate with any payroll system for enrollment deduction management (e.g., Workday, ADP, Paylocity, PayCor, UKG, and many others).

This article is for informational purposes only and is not intended as legal, tax, or benefits advice. Readers should not rely on this information for taking (or not taking) any action relating to employment, compliance, or benefits. Always consult with a qualified professional before making decisions based on this content.

Topics: MyEnroll360 Feature, BAS News, MyEnroll360, MyEnroll360 News


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