Cobra Control Services’ Qualifying Event Letter Program

Posted by BAS - 26 September, 2019

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MyEnroll360 provides an easy and efficient way for plan administrators to process and launch COBRA qualifying event notices. MyEnroll360 is available for users to enter qualifying event details 24 hours a day, 7 days a week.

A plan administrator enters data with respect to a qualifying event into MyEnroll360, and the entry instructs Cobra Control Services to send a COBRA qualifying event notice to the applicable employee, former employee, and/or dependents.

Before a COBRA qualifying event letter is printed and mailed to a new COBRA-eligible individual, the plan administrator and their designee(s) receive an email to confirm the details of the qualifying event. The plan administrator has until 8:00AM (Eastern Time) the following business day to notify CCS of any changes needed to the information in the qualifying event letter. This email confirmation gives the plan administrator time to correct any data entry mistakes that were made while processing the qualifying event in MyEnroll360 before the letter is mailed.

For more information about launching and reviewing a QEL through MyEnroll360, contact your account manager or email service@cobracontrol.com.

Topics: MyEnroll360 Feature


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