“Wait—Can Ally Really Answer That?” Surprising (But True) Questions Our AI Can Handle

Posted by BAS - 25 June, 2025

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You already know Ally can help with things like enrollment and updating your information—but she’s got a few more tricks up her sleeve than you might expect.

Ally isn’t your average chatbot. She’s trained on real BAS content, backed by our internal experts, and always ready with the answers you need— no ticket, no wait, and no digging through pages to find the right info.

Here are a few real examples of what Ally can help with (and yes, she actually knows the answer):

  • “How do I reset my MyEnroll360 password?”
  • “How do I add my newborn to my coverage?”
  • “How do I update my address after moving?”
  • “Who do I contact about COBRA enrollment?”
  • “Where can I find the plan summary?”

Got a question? You don’t have to go searching—Ally’s here 24/7 to get you the answer, fast.

👉Try Ally in the Help Center → 


Benefit Allocation Systems (BAS) provides best-in-class, online solutions for: Employee Benefits Enrollment; COBRA; Flexible Spending Accounts (FSAs); Health Reimbursement Accounts (HRAs); Leave of Absence Premium Billing (LOA); Affordable Care Act Record Keeping, Compliance & IRS Reporting (ACA); Group Insurance Premium Billing; Property & Casualty Premium Billing; and Payroll Integration.

MyEnroll360 can Integrate with any insurance carrier for enrollment eligibility management (e.g., Blue Cross, Blue Shield, Aetna, United Health Care, Kaiser, CIGNA and many others), and integrate with any payroll system for enrollment deduction management (e.g., Workday, ADP, Paylocity, PayCor, UKG, and many others).

This article is for informational purposes only and is not intended as legal, tax, or benefits advice. Readers should not rely on this information for taking (or not taking) any action relating to employment, compliance, or benefits. Always consult with a qualified professional before making decisions based on this content.

Topics: MyEnroll360 Capabilities, MyEnroll360 Feature, MyEnroll360, MyEnroll360 News


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