BAS takes the privacy and security of participants’ information very seriously. Many MyEnroll.com processes use employees’ email addresses for delivering information (e.g., communications, retrieving forgotten User IDs and Passwords, etc.), and BAS takes steps to verify the identity of email addresses.
MyEnroll.com receives email addresses through employer-provided payroll data feeds, large batch file updates, and employer/employee data entry. Regardless of the source of employees’ emails, BAS understands the importance of verifying with the employee that the email address listed in MyEnroll is properly associated with the individual.
History
Over one year ago, BAS added a new automated process to MyEnroll.com to suspend new/edited email addresses from use until the employee verifies such email address. This process entails MyEnroll.com sending an email to an employee with a new/edited email address and providing him/her with instructions and a link for completing the quick and easy online verification process. Essentially, through the process, an employee identifies him/herself by entering some key personal data, which, if such data matches the employee’s known data, confirms the email address and releases the email address in MyEnroll.com for future use.
Next Steps
As part of BAS' ongoing commitment to privacy and security, BAS has enhanced its email verification process. Each individual with an unverified email address identified in MyEnroll.com must validate his or her email address upon the earlier of the individual's: (1) Request for his/her User ID/Password or (2) Next MyEnroll.com logon.
Already Validated Email Addresses
Most employees’ emails in MyEnroll.com have already validated. Therefore, employees with verified email addresses will not be requested to re-verify unless edits to their email addresses occur.
Problems with Validating Email Address
BAS will work with employees who encounter problems in the validation process. Most likely, a problem will only occur if the demographic information (Name, Social Security Number, Home Zip Code and Date of Birth) in MyEnroll does not match what the employee is entering. If there is a disconnect, BAS will assist the employee in identifying the misinformation and contact the employer for direction, if necessary.
For questions on the verification process, contact your account manager or info@BASusa.com.
