The service experience of our clients and their employees is very important to BAS. In addition to providing our clients with comprehensive benefits eligibility management software, we are committed to providing efficient, cost-effective and knowledgeable service. To help us understand our clients and their employees’ needs, we offer many ways to give feedback.
Nearly every electronic communication from us includes a link to an email address for the recipient to immediately contact us.
Want to Comment on our Service?
Happy@basusa.com - Let us know that we are doing a good job.
Suggestions@basusa.com - Make a suggestion how we can improve.
Helpme@basusa.com - Let us know how we didn’t meet your expectations.
We often receive quick kudos telling us to “keep up the good work” or saying thanks for “the ease of the BAS system and process.” If you would like to see a change to our service, we welcome the suggestions.
BAS strives to provide a personal response to your email, generally, within about 1 business day.
If you have questions, comments or concerns. Please contact us!