Answers to Administrator Questions about New Hire Enrollment in MyEnroll360

Posted by BAS - 12 December, 2024

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Can an employee complete a new hire open enrollment prior to his date of hire?

No.  Generally, employees may enroll in benefits during the 30 days following the date of hire. The specific start and end dates for each new hire open enrollment period are shown on-screen in MyEnroll360 during the enrollment. 

Can we attach supporting documentation for a new hire?

If your account is set up for supporting documentation, you have two options to submit information:

  • Upload: Save the documents to your computer in PDF format to upload in the New Hire Wizard. 
  • Fax:  Print the bar coded cover sheet provided in the New Hire Wizard, then fax the cover sheet and supporting documents to the fax number provided on the cover sheet.
    • Your documents will be attached to the employee's record automatically based on the barcode. 

How do I add a new hire?

After logging in to MyEnroll360, click Actions, then select Add a New Hire from the drop down menu. Step-by-step instructions are provided to guide you through the process. You will need to click the Change button that appears next to each step in order to complete the process.

I added a new hire to MyEnroll360, but the New Hire Enrollment tab is not appearing on the Employee's Home Page.

Please contact the BAS Client Services department at 800-945-5513 or service@basusa.com to request an update to the employee's record.  Keep in mind that employees are not permitted to complete enrollment prior to the date of hire.

When I have finished adding the new hire record, will the employee be notified of the new hire enrollment period?

Once you have added the new hire, it is good practice to notify the employee that they can now complete their enrollment. In most instances, the employee will also receive an email notification from MyEnroll360 regarding new hire enrollment. 


Benefit Allocation Systems (BAS) provides best-in-class, online solutions for: Employee Benefits Enrollment; COBRA; Flexible Spending Accounts (FSAs); Health Reimbursement Accounts (HRAs); Leave of Absence Premium Billing (LOA); Affordable Care Act Record Keeping, Compliance & IRS Reporting (ACA); Group Insurance Premium Billing; Property & Casualty Premium Billing; and Payroll Integration.

MyEnroll360 can Integrate with any insurance carrier for enrollment eligibility management (e.g., Blue Cross, Blue Shield, Aetna, United Health Care, Kaiser, CIGNA and many others), and integrate with any payroll system for enrollment deduction management (e.g., Workday, ADP, Paylocity, PayCor, UKG, and many others).

Topics: MyEnroll360 Capabilities, MyEnroll360 Feature, Eligibility & Enrollment, MyEnroll360, MyEnroll360 News, New Hire


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