Enrollment & Eligibility Features

MyEnroll.com is one of the leading online enrollment administration systems and is used by Federal Agencies, School Districts, public companies, not for profit, and private sector organizations spanning practically every major industry. Here are some of the key features of the MyEnroll.com Eligibility & Enrollment capabilities:


New Hire Enrollment
  • Standard & Customizable welcome email communications including any employer required support documents as attachments
  • Client-defined new hire waiting periods by class of employee
  • One waiting period for all benefits or different waiting periods for different benefits — and these waiting periods can differ by employee class
  • Standard & Customizable enrollment periods
  • Standard & Customizable beginning payroll deduction periods coincident with election dates or specific pay dates following elections
  • Standard & Customizable mid-point email enrollment period reminders
  • Standard & Customizable end of enrollment period warning emails
  • Standard & Customizable post-enrollment period emails
  • Standard & Customizable Real-time, online benefits statements with print capability
  • Standard 8:30 AM – 5:00 PM Toll-Free Call Center Support. Extended hours available.
  • Benefit Plan Controls for Statements of Health, Election Pending, Evidence of Insurability, and Client-Based Review
  • Integrated Instructions about Dependent Supporting Documentation Requirements (Birth Certificates, Marriage Licenses, etc.)
  • Weekly Email to Client Administrators Listing Employees in New Hire Enrollment
  • Integrates seamlessly with MyEnroll.com’s COBRA, EDI and Premium Self-Biling processes

Mid-Year Life Event Processing
  • Employers employee self-service enrollment
  • Controls administrators’ election assignments
  • Customizable Life Event Notification Period Controls
  • Customizable Life Events (Section 125 Permissible Events and Employer-Designated Events
  • Customizable Life Event rules for each benefit plan
  • Customizable controls for adding and removing dependents
  • Customizable controls for managing domestic partners
  • Customizable rules by employer locations and employee classes
  • Daily Change Reports available online instantly including history archive
  • Integrates seamlessly with MyEnroll.com’s COBRA, EDI and Premium Self-Biling processes
  • Standard 8:30 AM – 5:00 PM Toll-Free Call Center Support. Extended hours available.

Annual Open Enrollment
  • Support for paper, telephonic and online enrollment options
  • Employee self-service and/or administrator-for-employee enrollment options
  • Standard & Customizable open enrollment periods
  • Standard & Customizable initial employee open enrollment announcement emails
  • Standard & Customizable mid-point employee enrollment period warning emails
  • Standard & Customizable one day prior to period close email notices
  • Standard & Customizable enrollment rules by specific employer locations
  • Standard & Customizable enrollment rules by specific employee class
  • Standard & Customizable enrollment rules by specific benefit plan
  • Standard & Customizable enrollment pending rules for statement of health, evidence of insurability and other employer requirements
  • Employee enrollment status reports for every step of the enrollment process
  • Standard 8:30 AM – 5:00 PM Toll-Free Call Center Support. Extended hours available

COBRA Initial Open Enrollment
  • Support for paper and online enrollment options
  • Employee self-service and/or BAS-for-employee enrollment processing options
  • Supports all statutory enrollment periods, second events, and payment periods
  • BAS prepared & mailed end of election period notice
  • BAS prepared & mailed premium billing coupons
  • Standard 8:30 AM – 5:00 PM Toll-Free Call Center Support. Extended hours available

COBRA Annual Enrollment
  • Support for paper online enrollment options
  • Employee self-service and/or BAS-for-employee enrollment options
  • Standard & Customizable open enrollment periods
  • Standard & Customizable COBRA Continuant open enrollment kits mailed USPS First Class
  • Standard & Customizable COBRA Continuant open enrollment announcement emails
  • Standard & Customizable COBRA Continuant open enrollment period warning emails
  • Standard & Customizable one day prior to period close email notices
  • Standard & Customizable enrollment rules by specific employer locations
  • Standard & Customizable enrollment rules by specific employee class
  • Standard & Customizable enrollment rules by specific benefit plan
  • BAS managed elections and new year coupon billing
  • Standard 8:30 AM – 5:00 PM Toll-Free Call Center Support. Extended hours available

Retiree Initial and Annual Open Enrollment & Certification
  • Support for paper, telephonic and online enrollment options
  • Employee self-service and/or BAS-for-employee enrollment options
  • May include a dependent certification processing
  • Standard & Customizable open enrollment periods
  • Standard & Customizable retiree open enrollment kits mailed USPS First Class
  • Standard & Customizable retiree open enrollment announcement emails and USPS letters
  • Standard & Customizable retiree open enrollment period warning emails
  • Standard & Customizable retiree one day prior to period close email notices
  • Standard & Customizable enrollment rules by specific retiree classes
  • Standard & Customizable enrollment rules by specific benefit plan
  • BAS managed elections and new year coupon billing
  • Standard 8:30 AM – 5:00 PM Toll-Free Call Center Support. Extended hours available