FSA / HRA / HSA Question of the Week

Debit Card Decline

Why was an employee’s FSA debit card declined if the expense is eligible?

1 min read By BAS Knowledge Team
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Q: Why was an employee’s FSA debit card declined if the expense is eligible?

A: A declined card transaction does not necessarily mean the expense is ineligible. The merchant, transaction type, or available account information may prevent the card from being used, but the employee may still be able to submit the expense as a claim for reimbursement. Consult the plan processes to see if a paper or electronic claim reimbursement request can be submitted. The request should have a receipt with the merchant’s name, date of purchase/service, participant’s name, and clear description of the expense.

Benefit Allocation Systems (BAS) provides online solutions for: Employee Benefits Enrollment; COBRA; Flexible Spending Accounts (FSAs); Health Reimbursement Accounts (HRAs); Leave of Absence Premium Billing (LOA); Affordable Care Act Record Keeping, Compliance & IRS Reporting (ACA); Group Insurance Premium Billing; Property & Casualty Premium Billing; and Payroll Integration.

MyEnroll360 integrates with major insurance carriers for enrollment eligibility management (e.g., Blue Cross, Blue Shield, Aetna, United Health Care, Kaiser, CIGNA and others), and with leading payroll platforms for enrollment deduction management (e.g., Workday, ADP, Paylocity, PayCor, UKG, and others).

This article is for informational purposes only and is not intended as legal, tax, or benefits advice. Readers should not rely on this information for taking (or not taking) any action relating to employment, compliance, or benefits. Always consult with a qualified professional before making decisions based on this content.

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Question of the Week FSA

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